Scalable Voice AI Solutions for Hotels & Hospitality Chains
Deliver white-glove guest service 24 hours a day. Our AI concierge and reservation agents book stays, answer inquiries, and offer multilingual support.
HIPAA Compliant
SimZ safeguards protected health information with enterprise-grade security and strict access controls. Our systems are built from the ground up to exceed the rigorous standards set by the Health Insurance Portability and Accountability Act.
Your AI Voice Concierge & Booking Assistant
Quality Guest Support Around the Clock
- Accurate, On-Demand Answers
Guests expect timely answers and flawless service. Exceed their expectations with our AI voice agents, even after hours. Natural language understanding guarantees smooth conversations and precise responses.
- Reservation & Booking Management
Offer immediate bookings even outside of business hours. Our AI assistants handle reservations, room upgrades, check-ins, and much more.
- Personalize Your Voice Agent
Perfect your guest service by customizing your AI assistant’s voice and background ambience. Choose from calm front-desk tones to upbeat concierge energy and beyond to build a truly on-brand experience.
Your Key to Higher Returns
- Boost Average Stay Value
Our AI voice agents increase revenue by automatically suggesting cross-sells like amenities, room upgrades, and premium packages.
- Cultivate Repeat Business
Ensure maximum guest satisfaction, create brand loyalty, encourage repeat stays, and earn guest referrals with 24/7 concierge service.
Tailor Your Approach With Voice AI
- Reach More Guests
Whether they’re assisting international or local guests, our AI voice agents make a lasting impression. SimZ offers more than 20 languages and multiple accent options for smooth, natural conversations.
- Seamlessly Integrate
Our AI offers direct integration with the systems you already use, including PMS, POS, and guest review platforms. Supported integrations include Opera PMS, Cloudbeds, Siteminder, and more.
- Continuously Improve
The AI voice assistants can conduct post-stay surveys and automate feedback to gauge guest satisfaction. Use this information to perfect your service program.
Enterprise Level Security
Bring unmatched performance to your front desk and reservations team. SimZ streamlines your operations so your guests can spend less time waiting and more time enjoying their stay.
Consistent Guest Experience
Offer the same concierge service with every stay. No more shift or location variations!
Increase Profits With Ease
Boost average booking value with automated upsells, without extra staff training.
Global Support
Serve international guests effortlessly with our multilingual and accent options.
Why Hospitality Teams Love SimZ
Fielding calls, booking stays, and answering FAQs take countless hours of your staff’s time. Let SimZ handle the administrative tasks so your team can focus on what really matters: creating a five-star guest experience.
One Call Flow for Every Location
Our system helps you manage multiple locations within a single call system. The AI automatically routes calls to the correct area for consistent communications.
Always-On Patient Access
Our AI voice agents are here with accurate, empathetic help whenever it’s needed—24 hours a day, 365 days a year.
Reduced Call Drops
Stay connected with guests, whether they call during peak hours or outside of business operations. Our callback feature prevents missed connections and improves guest satisfaction.
Fewer Missed Calls, More Booked Appointments
Never miss another guest contact with SimZ. Our AI captures every call within seconds, even after hours, helping you book more stays.
SimZ Pricing
Flexible pricing designed to scale with your business and adapt to your operational needs.
SimZ uses a usage-based model that aligns with your workflows, volume, and integrations—so you only pay for what you use. Whether you're starting small or operating at scale, our platform grows with you without added overhead or complexity.
Our Simple 3 Step Process is:
Share Your Requirements
Tell us about your workflows, call volume, and integration needs.
Get a Tailored Setup
We design a custom AI system aligned to your operation.
Launch & Scale
Go live quickly and expand effortlessly as your demand grows.
Request Pricing
Get a plan built specifically for your business. No generic packages, just a solution tailored to your needs.
Frequently Asked Questions
Discover how our AI voice assistant can transform the way your business communicates with customers.