Next-Gen Voice AI Solutions for Healthcare Call Management
Scale patient communication effortlessly. With SimZ’s Voice AI Agents, every call gets answered, routed, and resolved. Improving access to care while keeping staffing levels steady.
HIPAA Compliant
SimZ safeguards protected health information with enterprise-grade security and strict access controls. Our systems are built from the ground up to exceed the rigorous standards set by the Health Insurance Portability and Accountability Act.
Enhance patient service and offload tasks with AI call agents.
Seamless Routing To The Right Department
- Dynamic Routing to different Departments
Using natural language understanding, our AI agents detect call intent and route calls directly to the correct department.
- Smart Routing to Assigned Contacts
Eliminate the patient frustration caused by endless extension options. Our AI agent communicates with patients just like a real human and instantly routes calls to the right person or team.
- Warm Transfer to a Human Agent with Context
When escalation is needed, our AI assistants automatically transfer the call to a team member with full context. No more repetition for patients, no more confusion for staff.
AI Agent Navigates IVR to Retrieve Clinic Information
- Press Digits to navigate to right department
To streamline communications, our AI agents can interact with IVR systems to rapidly reach the correct team.
- Retrieve Information from Pharmacy/Clinic
The AI can securely access and relay important information about prescriptions, appointments, lab results, and more to reduce the burden on patients and staff.
Reliable and Efficient AI Agent for Patient Support
- Seamless Appointment Booking
SimZ syncs with your hospital management systems and provider calendars for automated appointment scheduling.
- Smart Notifications & Check-ins
Our AI platform can send smart notifications via phone, SMS, and email, and handles check-ins to lighten administrative loads.
- Prescreening & Surveys
Automate prescreenings and surveys for more thorough documentation, stronger security, and better patient service.
Enterprise Level Security
Meet and exceed compliance regulations and offer patients gold-standard data security with SimZ.
Industry-Leading Security
HIPAA and privacy-first protocols govern each AI call, ensuring maximum data security.
Healthcare Data Protection
Our AI handles sensitive patient data with the utmost care, whether it’s confirming insurance, relaying lab results, scheduling checks, or more.
Global Privacy
SimZ doesn’t just meet US privacy standards. It’s built to align with your region’s security requirements, whether you operate domestically or abroad.
Why Healthcare Teams Love SimZ
Fielding calls, scheduling appointments, and collecting patient data: these tasks drain countless hours from your staff. SimZ eases the workload while achieving top patient service and data security.
One Call Flow for Every Location
Our system helps you manage multiple clinics or departments within a single call system. The AI automatically routes calls to the correct office or department for consistent communications.
Always-On Patient Access
Our AI voice agents are here with expert help whenever it’s needed—24 hours a day, 365 days a year.
Reduced Call Drops
Stay connected with patients, whether they call during peak hours or outside of business operations. Our callback feature prevents missed connections and improves patient satisfaction.
Fewer Missed Calls, More Booked Appointments
Never miss another patient contact. SimZ AI assistants capture every call to book more appointments.
SimZ Pricing
Flexible pricing designed to scale with your business and adapt to your operational needs.
SimZ uses a usage-based model that aligns with your workflows, volume, and integrations—so you only pay for what you use. Whether you're starting small or operating at scale, our platform grows with you without added overhead or complexity.
Our Simple 3 Step Process is:
Share Your Requirements
Tell us about your workflows, call volume, and integration needs.
Get a Tailored Setup
We design a custom AI system aligned to your operation.
Launch & Scale
Go live quickly and expand effortlessly as your demand grows.
Request Pricing
Get a plan built specifically for your business. No generic packages, just a solution tailored to your needs.
Frequently Asked Questions
Discover how our AI voice assistant can transform the way your business communicates with customers.