SIMZ Shift

Intelligent Automation for Medical Practices

Always-on support for patient calls. SIMZ brings 24/7 support to medical practice communication, handling appointment scheduling, patient requests, reminders, and follow-ups. It keeps clinic operations organized, reduces workforce costs, and ensures consistent patient communication.

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See SIMZ Shift in action with your teams schedule

Outdated Medical Workflows Create Friction

Slow response times frustrate patients

Appointment changes create confusion and back-and-forth

Important patient details get missed during intake

Teams struggle to keep communication organized

Medical Scheduling Intelligence Platform

Our unified medical practice solution for clinical operations, appointment scheduling, and patient communication offers end-to-end workflow automation.

For Admins

Frictionless, calendar-first experience:

Care Coordination: Appointments change throughout the day: new bookings, cancellations, and availability requests. Everything stays updated with SIMZ.

Smart Specialty Routing: Patients move smoothly across primary care, specialty clinics, surgery centers, and multi-provider practices.

Follow-Up Without Gaps: When results are ready, or next steps are needed, patients are notified and guided so nothing is delayed.

One Spot, Multiple Channels: Calls, SMS, and emails come together in one place instead of being scattered across different systems.

Ready Before Visits: Patient history, clinical details, and preparation instructions are collected before appointments so everything is ready when the patient arrives.

For Patients

Faster access & communication

No need to call again. Appointments, confirmations, and updates are handled smoothly.

Automated confirmations, reminders, and follow-ups keep patients informed before and after every visit.

Clear and timely communication ensures patients always know what’s happening next.

Patients can communicate in more than 20 languages, making every interaction easier.

The Intelligent Scheduling Engine

Hard Rules strictly enforced. Soft Rules intelligently optimized. Zero limitations, even for the most complete and complex schedules.

Hard Rules (non-negotiable):

Credentialing & specialty requirements

No overlapping shifts

Approved PTO / unavailable days respected

Minimum rest time, max hours per day/week/month

Coverage minimums per location and modality

Soft Rules (optimized):

Preferred locations, shift types, and days

Fair distribution of nights, weekends, holidays, and total hours

Site continuity and personal preferences

Schedule Generation Workflow:

Select range

Apply hard rules first

Optimize soft rules

Flag conflicts with explanations

Draft review, manual edits (audit logged), publish

Automatic notifications

Multi-Location Mastery Box (prominent callout)

SIMZ Shift handles even the most complete schedules without compromise. If a provider becomes unavailable at one location, the engine automatically reschedules with the next eligible resource at another qualified site while respecting all rules and optimizing preferences.

New Additions: Admin Portal Highlights

Custom Formulas & Deep Customization

Integrate custom formulas and criteria based on multiple sites/locations and specific doctor specialty requirements.

All features, including reports, alerts, rulesets, and workflows, can be fully customized to your exact use case.

Breakthrough Intelligence

Pay-per-minute pricing that helps reduce operational costs

Reduce clinic overhead without losing quality

Never miss a booking, inquiry, or patient request

Deliver consistent, high-quality patient care

Everything connected. Nothing manually handled

Scale healthcare operations without limitations

Hands-on onboarding for medical practices

Doctor-friendly design with minimal navigation steps

Enterprise Security

2FAROLE-BASED ACCESSAUDIT TRAILSSESSION CONTROLS

Powered by SIMZ

Conversational voice AI + intelligent automations for a truly future-proof platform. Doctors get a personal AI concierge. Admins get unlimited customization and control.

Eager To Eliminate Medical Scheduling Chaos & Improve Patient Satisfaction?

Fewer delays. Clear updates. Better operational flow.