AI Workflow Automation for Oncology & Infusion
Every day between referral andfirst infusion costs your patient. We automate the days away.
Custom AI automation for oncology practices and infusion centers, records, benefits, prior auth, chairs, and calls, with clinical judgment always in clinicians' hands.
The problem
The treatment is ready. The workflow is the wait.
New-patient records arrive as a thousand-page pile. Benefits investigations and drug prior auths crawl. Chairs sit empty when labs aren't done. And every one of those days is a day the patient waits:
…while staff work the phones and the oncologist waits on paper.
Outside charts reviewed page by page before the consult, or worse, during it.
Payer rules differ by J-code and regimen; a missed re-auth means an unpaid infusion.
No-shows and not-ready patients (labs, pre-meds, rides) waste the scarcest asset you have.
Medical vs. pharmacy benefit, buy-and-bill, site-of-care rules, investigated by phone, slowly.
Scheduling calls and clinical calls land in the same queue, both wait.
One platform
Every step of the journey, automated on one platform
Intake triage · Chron chronologies · review queue
270/271 · benefit type · per-regimen auth
Regimen-aware · nurse ratios · rebalancing
24/7 agent · pre-infusion readiness
Time-to-treat · utilization · referrers
The oncologist opens the consult already knowing the history
- Referral capture & urgency triageFax and portal referrals extracted and prioritized, urgent diagnoses flagged for expedited scheduling.
- Records requested & chasedOutside-records requests generated and followed up automatically; inbound records matched to the right patient.
- Simz Chron chronologiesThousands of pages OCR'd and organized into a cited treatment timeline: diagnoses, pathology, imaging, prior lines of therapy, labs.
- Discrepancy & gap flagsConflicting reports and gaps in treatment surfaced proactively, with page-level citations back to the source.
- Ask the chart anythingNatural-language queries over the analyzed record, instant, sourced answers during tumor board or consult prep.
Module 02 · Benefits & prior authorization
No chair gets booked without coverage behind it
Eligibility, benefit type, and authorization status are verified and tracked continuously, by payer, drug, and regimen, so financial surprises don't reach the patient or the chair.
EVERY CASE ROUTES ITSELF INTO A WORKFLOW STATE:
Per-regimen auth rules
A maintained payer/J-code/regimen table tracks what needs authorization and when, including re-auth on cycle and dose changes.
Expiration & cycle alerts
Auth windows watched against the treatment calendar; approaching lapses flagged before an infusion lands outside coverage.
Financial assistance built in
Copay-assistance and foundation paperwork assembled and chased automatically, with staff alerted only when a program pushes back.
Module 03 · Chairs, readiness & the phones
Full chairs, ready patients, and a phone line that triages itself
Simz Shift matches chair time to regimen duration and nurse ratios, across sites, with automatic rebalancing.
Day-before verification: labs resulted, pre-meds confirmed, transportation arranged, not-ready patients caught early.
Scheduling, directions, and prep questions handled by AI; symptom and clinical calls escalate to your nurse line immediately, always.
Cancellations trigger waitlist outreach automatically, the chair gets a patient, not a gap.
Locations, parking & hours · what to bring · infusion-day expectations · insurance participation · reschedules, from your approved content only.
No clinical advice, triage, or results, ever. Symptom keywords escalate instantly per your protocols. Every call recorded, transcribed & QC-scored.
Module 04 · Analytics & growth
The numbers your physicians and your CFO both watch
- Time-to-treatmentReferral → consult → first infusion, by referrer and diagnosis, the clinical metric that wins referrals.
- Chair utilizationUtilization by site, day, and hour; no-show and not-ready rates; backfill recovery.
- Auth turnaroundAuthorization cycle times by payer, the bottleneck report that changes payer conversations.
- Referrer intelligenceTop, growing, declining, and lost referring physicians on a normalized registry.
- Referrer status loopsConsult-complete and treatment-start updates delivered back to referrers automatically.
- Leadership viewsRole-based dashboards for physicians, operations, and finance, live, not month-end.
Everything we automate
Oncology & Infusion: the full automation menu
Every engagement is scoped to your operation, start with the module that hurts most, and expand on the same platform, the same BAA, and the same HIPAA framework.
Referral intake & triage
Referrals captured from fax and portal, extracted, and prioritized, urgent cases flagged so time-to-first-appointment shrinks.
New-patient record chronologies
Simz Chron turns thousands of pages of outside records into a cited treatment timeline, ready for the oncologist before the consult.
Benefits investigation
Real-time eligibility plus medical-vs-pharmacy benefit checks per drug, the buy-and-bill groundwork done before scheduling.
Prior auth tracking
Auth requirements tracked by payer, J-code & regimen; expirations and cycle changes flagged before a chair is booked without coverage.
Chair & infusion scheduling
Chair time matched to regimen duration and nurse ratios, powered by Simz Shift, with multi-site rebalancing when plans change.
Pre-infusion readiness
Day-before checks: labs resulted, pre-meds confirmed, ride arranged, patients who aren't ready get caught before the chair sits empty.
24/7 AI phone agent
Scheduling, directions, prep questions handled around the clock, symptom or clinical calls immediately escalated to your nurse line, never answered by AI.
Financial assistance workflows
Copay-assistance and foundation enrollment documents collected and chased automatically, easing financial toxicity without adding staff.
Referral & chair analytics
Time-to-first-visit, chair utilization, auth turnaround, and referring-physician trends, live, not month-end.
Why we're confident
This engine is already running in production
We built this exact engine, fax intake, AI extraction, real-time eligibility, auth tracking, 24/7 phone agent, and analytics, for a multi-site medical imaging group. Oncology runs the same workflow, with higher stakes on every day saved:
Powered by Simz Conversational, Simz Shift, and Simz Chron, with custom development for everything else.
- AI intake pipeline live at pilot sites in weeks, not quarters
- Real-time eligibility driving verified workflow routing
- Per-order authorization tracking with expiration alerts
- 24/7 phone coverage with strict clinical escalation paths
- Records intelligence (Simz Chron) built for chronologies
Free oncology workflow audit
Thirty minutes with your operations lead. We map your workflow, quantify what each manual touch costs, and hand you a phased automation roadmap, whether or not you build it with us.